Responsible Gaming: Our Unwavering Commitment

Let's talk about something that's more important than any jackpot, bonus, or game: your well-being. At Happy Tiger, we are passionate about providing a fun and exciting entertainment platform. But our number one priority, above all else, is ensuring that your gaming experience remains safe, secure, and enjoyable. Gaming should be a fun pastime, not a problem. When the fun stops, we are here to help. Full stop.

This page isn't just a legal requirement for our UKGC licence; it's a reflection of our core values. We believe in empowering our players with the knowledge and tools they need to stay in control of their play. Here you'll find a comprehensive guide to our Safer Gambling toolkit, advice on how to spot the signs of problem gambling, and links to incredible organisations that offer free, confidential support. We urge you to read this page, even if you feel your gambling is under control. It's about being proactive, not reactive.

Our Safer Gambling Toolkit

We provide a powerful suite of tools that are easy to access and simple to use. We strongly recommend setting these up as soon as you Register an account to establish healthy habits from the very start. You can find all these tools within the "My Account" section after you Login.

Deposit Limits

This is your most powerful budgeting tool. Before you even play, you can set a maximum amount of money you are able to deposit over a daily, weekly, or monthly period. Once you hit that limit, you simply cannot deposit any more until the time period resets. It’s a fantastic way to ensure you never spend more than you can comfortably afford. Think of it as setting your entertainment budget in advance. I personally believe every single player should set a deposit limit, no matter how much they play.

Reality Checks

It's easy to lose track of time when you're having fun. A Reality Check is a simple on-screen pop-up that appears at intervals you choose (e.g., every 30, 60, or 90 minutes). This alert will show you how long you've been playing, how much you've won or lost in that session, and give you the option to continue or log out. It’s not meant to be annoying; it’s a vital tool to help you pause, reflect, and make a conscious decision about continuing to play.

Time-Out

Feeling like you're playing a bit too much and just need a break? A Time-Out is the perfect tool. This allows you to temporarily block yourself from your account for a short period, ranging from 24 hours up to six weeks. During this 'cooling-off' period, you will not be able to log in, deposit, or play. We will also ensure you don't receive any marketing materials from us during this time. It's a great way to take a step back without the long-term commitment of self-exclusion.

Self-Exclusion

If you feel that your gambling is becoming a problem and you need to stop for a longer period, Self-Exclusion is the most serious step you can take. This allows you to block yourself from your Happy Tiger account for a minimum of six months, up to five years. This is a formal agreement, and it cannot be undone until the chosen period has ended. Once self-excluded, we will do everything in our power to prevent you from opening new accounts and will remove you from all marketing databases.

Are You Playing Too Much? A Self-Assessment

It can be hard to spot the signs of problem gambling in yourself. Be honest and ask yourself the following questions. There's no judgement here, just a tool for self-reflection.

• Are you spending more money or time on gambling than you can afford?
• Are you chasing your losses, trying to win back money you have lost?
• Has gambling stopped being fun?
• Are you lying to friends or family about the extent of your gambling?
• Are you borrowing money to fund your gambling?
• Do you feel anxious, guilty, or depressed about your gambling?
• Is gambling affecting your work, studies, or relationships?

If you answered "yes" to one or more of these questions, it may be a sign that you should seek help. It's a sign of strength, not weakness, to reach out.

Where to Get Help and Support

You are not alone. There are several incredible, independent organisations in the UK that provide free, confidential advice and support for anyone affected by gambling harm. We work with and wholeheartedly recommend the following:

Protecting Minors

It is illegal for anyone under the age of 18 to gamble in the UK. We use sophisticated verification systems to ensure all our players are of legal age. However, we also encourage parents to take an active role. If you share your computer with children, we recommend installing filtering software like Net Nanny or CyberPatrol to prevent them from accessing gambling sites. If you have any questions or concerns, please don't hesitate to Contact Us.