Contact Us
We're here to help! At Happy Tiger, we pride ourselves on providing friendly and efficient support to our players. Whether you have a question about your account, need help with a deposit, or just want to give us some feedback, we're all ears. We believe that good communication is key to a great Casino experience.
Before you reach out, we highly recommend checking our comprehensive FAQ page. It’s packed with answers to all the most common questions, and you might just find the solution you're looking for instantly. If you still need to speak with us, you'll find all the necessary details below. Our UK-based support team is ready and waiting to assist you.
Our Support Hours
Our dedicated customer support team is available to help you 7 days a week.
Operating Hours: 9:00 AM - 9:00 PM GMT
Email Support
For all queries, the best and most efficient way to get in touch is by using the secure contact form on our website after you Login. This ensures your message gets to the right department quickly.
Alternatively, you can email us directly at:
We aim to respond to all email queries within a few hours during our operating times. To help us resolve your issue as fast as possible, please include your username and a clear description of your question in your email.
Information to Include in Your Message
To speed things up, a little preparation goes a long way. When you contact us, having the right information to hand can help our team resolve your query on the first go. It's a massive help. If your question is about a specific issue, try to include:
- Your Username: This is the most important piece of information!
- Date and Time of the Issue: When did the problem occur?
- Game Name: If it's a problem with one of our Slots, which one was it?
- A Clear Description: Explain what happened in as much detail as possible. What did you expect to happen, and what actually happened?
- Screenshots: A picture is worth a thousand words. If you can take a screenshot of any error message or strange behaviour, it can be incredibly helpful for our technical team.
Other Important Information
Account Verification (KYC)
If your query is about account verification, please ensure you have sent clear copies of the required documents. As a reminder, this is usually a photo of your ID (passport/driving licence) and a recent proof of address. The clearer the documents, the faster our team can approve them. Our verification process is a key part of our Terms & Conditions.
Responsible Gaming Concerns
If you have any concerns at all about your gambling, or the gambling of a friend or family member, please do not hesitate to reach out. Our staff are trained to handle these conversations with sensitivity and in complete confidence. We can guide you through our toolkit of safer gambling features. For more information and links to support organisations, please visit our Responsible Gaming page.
Postal Address
For official correspondence only, our company's registered address is:
Happytiger ApS
Copenhagen, Denmark
Please note: This address is for corporate mail only and is not for customer support queries. Please use our email support for a fast response.